Jade Roller & Gua Sha Set – Skin Care and Face Massage Kit

⏳ Processing Time

Once you place your order, we carefully prepare your product for shipment. Processing typically takes 24 hour to ensure quality checks and proper packaging.

📦 Packaging

Product will be securely packed using durable materials designed to protect it during transit. We take extra care to make sure your product arrives in perfect condition.

🚚 Delivery Time

After dispatch, delivery usually takes 3-5 working days depending on your location. We work with trusted couriers to ensure timely and safe delivery.

🔍 Tracking

You’ll receive a tracking number as soon as your order ships, allowing you to follow your sofa’s journey from our warehouse to your doorstep.

💷 Delivery Rate

We offer free delivery on all orders above PKR 3,000. A flat shipping fee of PKR 250 applies to orders below this amount.

📦 Returns

• We accept returns within 14 days of delivery.
• The item must not have been used.
• Return the item in its original packaging with all included parts.
• The item must be in resalable condition.
• To begin a return, contact us via Live Chat, Email, or Phone.

💳 Refunds

• Refunds are issued after the returned item is received and inspected.
• Items must be in resalable condition to receive refund.
• Refunds typically take 3–6 business days to appear in your bank account (times may vary by bank).

🚚 Damaged or Incorrect Items

• If your item arrives damaged, defective, or not as described, contact us immediately.
• We will investigate and offer a repair, replacement, or full refund depending on the situation.